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Starting next week: Full 24/7 customer support coverage

January 5, 2015

Great news for all Lexis® Securities Mosaic® subscribers. Beginning Monday, January 12, our customer support hours for will be officially extended.  For most types of questions, we’ll be available around the clock, seven days a week.  You can contact us toll-free at at 866.650.3600 with your questions regarding:

  • How to use Securities Mosaic®
  • Troubleshooting/technical issues
  • Your ID and password
  • Billing and invoices
  • Best research practices
  • System requirements
  • Other questions that arise

For certain complex research questions, we will partner you with one of our product experts.

For additional support:
Visit the Lexis Securities Mosaic Resource Center for new training videos, user tips, literature and more.

Thank you for being our customer—and inspiring us to improve our service for you. We’re looking forward to serving you in 2015 and beyond.

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